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Service Management

Our experience is that NHS CIOs and IM&T Directors are under constant pressure to demonstrate the business value of IT and provide a roadmap on how this value will continuously improve. As ITIL specialists we can provide a highly adopted and standardised framework of best practice with which to develop a trusts IT infrastructure and service management capability. We work with IM&T leaders to identify and challenge their concept of service management, what it means to them and to their trust. We are able to help develop a plan to get them from where they are today to where they want to be in the future. By facilitating the assessment and discussion, will are able demonstrate lower IT costs, reduce business risk and loss, increase IT productivity and efficiencies and improve user and customer satisfaction.

To find out more about our approach to service management, or if you have a current requirement call us on 0844 8002286

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