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Title Support Analyst
Categories Job
Location London
Job Information

The Support Analyst is responsible for the technical resolution of application support incidents (2nd line) across a variety of technical platforms across the Trust’s suite of business applications.  Incidents that are unable to be resolved by the Applications Team will be referred to Third Party Suppliers or Project/Development teams (3rd line).

The post holder will be responsible for the monitoring of applications to ensure that they are available for use and for issuing appropriate communications for any incidents impacting applications availability, and for proactively identifying root cause of incident generation to prevent reoccurrence, applying application fixes/changes/new versions to the production environment as required.

Shift working and participation in an overnight ‘on call’ rota will be required.

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Title Network & Security Architect
Categories Job
Location London
Job Information

As the organisation’s subject matter expert in all matters relating to the Network & Security Technology environment, the post holder will be responsible for the development and maintenance of the Network & Security Technology strategy and to assist in the definition and operation of the operating model of said strategy.  The prime duty of the Network Technical Architect is to ensure that the IT Network Services are and remain suitable to support the delivery of all current and planned IT Services and will operate across the whole service lifecycle.

The post holder will undertake design work and/or design oversight work in the Network & Security Technology Area.  They will demonstrate leadership in the Network & Security Technology Area and maintain the overall integrity of the design & operational capability of this area.

The post holder will be the focus for the development of effective IT Network services. The main responsibility of the position holder is to ensure that the IT services that are required to allow the organisation to be successful are supported by effective Network Services. This is a proactive, strategic role and it is essential that the position holder is always looking forward and planning the next generation of Network Services.

The post holder will work within an ITIL (or other standards as defined from time to time) to ensure that the inter-relationship between Data, Business, Application and Technical are recognised in all outputs through architectural blueprints.

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Title Senior Support Analyst
Categories Job
Location London
Job Information

The Senior Support Analyst is responsible for the technical resolution of application support incidents and problems across a variety of technical platforms across the organisation’s suite of applications.

Managing a small team, the role will involve developing relationships with stakeholders in clinical and non-clinical business areas, liaison with third party suppliers and working with internal technical teams to resolve incidents, understand root cause and deploy fixes/changes to the production environment.

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Title Infrastructure Systems Architect
Categories Job
Location London
Job Information

As the organisation’s subject matter expert in all matters relating to the Infrastructure Systems   Technology environment, the post holder will be responsible for the development and maintenance of the Infrastructure Systems Technology strategy and to assist in the definition and operation of the operating model of said strategy.  The prime duty of the Infrastructure Systems Technical Architect is to ensure that the IT Infrastructure Systems Services are and remain suitable to support the delivery of all current and planned IT Services and will operate across the whole service lifecycle.

The post holder will undertake design work and/or design oversight work in the Infrastructure Systems Technology Area.  They will demonstrate leadership in the Infrastructure Systems Technology Area and maintain the overall integrity of the design & operational capability of this area.

The post holder will be the focus for the development of effective IT Infrastructure Systems services. The main responsibility of the position holder is to ensure that the IT services that are required to allow the organisation to be successful are supported by effective Infrastructure Systems Services. This is a proactive, strategic role and it is essential that the position holder is always looking forward and planning the next generation of Infrastructure Systems Services.

The post holder will work within an ITIL (or other standards as defined from time to time) to ensure that the inter-relationship between Data, Business, Application and Technical are recognised in all outputs through architectural blueprints.

The Infrastructure Systems Technical Architect will have a very wide range of relationships across the entire IT function. In addition there is a need to understand the strategic direction of the Trust & its’ associated partners. The entire IT design team are required to engage effectively with senior clinicians, research colleagues, operational staff & partners of the organisation in order to develop effective solution strategies.

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Title EUT Architect
Categories Job
Location London
Job Information

As the organisation’s subject matter expert in all matters relating to the End User Technology   environment, the post holder will be responsible for the development and maintenance of the End User Technology strategy and to assist in the definition and operation of the operating model of said strategy.  The prime duty of the End User Technology Technical Architect is to ensure that the IT End User Technology Services are and remain suitable to support the delivery of all current and planned IT Services and will operate across the whole service lifecycle.

The post holder will undertake design work and/or design oversight work in the End User Technology Area.  They will demonstrate leadership in the End User Technology Area and maintain the overall integrity of the design & operational capability of this area.

The post holder will be the focus for the development of effective IT End User Technology services. The main responsibility of the position holder is to ensure that the IT services that are required to allow the organisation to be successful are supported by effective End User Technology Services. This is a proactive, strategic role and it is essential that the position holder is always looking forward and planning the next generation of End User Technology Services.

The post holder will work within an ITIL (or other standards as defined from time to time) to ensure that the inter-relationship between Data, Business, Application and Technical are recognised in all outputs through architectural blueprints.

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Title Compute Storage Architect
Categories Job
Location London
Job Information

As the organisation’s subject matter expert in all matters relating to the Compute & Storage   Technology environment, the post holder will be responsible for the development and maintenance of the Compute & Storage Technology strategy and to assist in the definition and operation of the operating model of said strategy.  The prime duty of the Compute & Storage Technical Architect is to ensure that the IT Compute & Storage Services are and remain suitable to support the delivery of all current and planned IT Services and will operate across the whole service lifecycle.

The post holder will undertake design work and/or design oversight work in the Compute & Storage Technology Area.  They will demonstrate leadership in the Compute & Storage Technology Area and maintain the overall integrity of the design & operational capability of this area.

The post holder will be the focus for the development of effective IT Compute & Storage services. The main responsibility of the position holder is to ensure that the IT services that are required to allow the organisation to be successful are supported by effective Compute & Storage Services. This is a proactive, strategic role and it is essential that the position holder is always looking forward and planning the next generation of Compute & Storage Services.

The post holder will work within an ITIL (or other standards as defined from time to time) to ensure that the inter-relationship between Data, Business, Application and Technical are recognised in all outputs through architectural blueprints.

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Title Network and Data Services Consultant
Categories Job
Salary £300-£350 per day depending on experience
Location Liverpool
Job Information

Experienced WINTEL and Network services consultant is required for a NHS contract, to provide support with their BAU Data Centre operations and delivery of a number of infrastructure projects.

Based from a North London office, you will work closely with the Data Centre manager in providing 3rd line support to the day to day data centre operations, as well as acting as a technical resource for the PMO across a number of infrastructure based projects.

To be considered for this role the candidate must:-

• Demonstrate implementation experience in a similar IT environment
• Have in depth knowledge of WINTEL technologies Active Directory, SQL, Windows Server 2000, Server 2003 and Server 2008.
• In depth knowledge of Microsoft messaging technologies Exchange Server 2003 and Server 2007.
• Have through knowledge of TCP/IP, LAN/WAN, Wireless technologies and CISCO product configuration.
• In depth knowledge of the relevant protocol Suite i.e. for Data/Firewalls – VLSM, IP address allocation and IGRP, EIGRP, OSPF and BGP routing protocols,
• Must have in-depth knowledge QoS, IPT, VoIP, Routers and Switches.
• Minimum 6 years implementation WINTEL and Network implementation experience, gained in the NHS, Public Sector, Consultancies and other large scale blue chip IT environments.
• Must be CCNP
• Must be MCSE

This role will suit an individual, who has a flexible attitude to work, has a visionary approach to their work streams, takes ownership of situations, finds solutions and has hunger and motivation to thrive in a challenging and demanding team environment.

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Title Data Warehouse Business Analyst
Categories Job
Salary £400 per day
Location North London
Job Information

Experienced Data Warehouse Business Analyst is required for a NHS contract, to help the client define their Data Warehouse requirements.

Based from a North London office, you will work closely with the client to help establish their needs and expectations, helping them define the requirements of their Data Warehouse project. The candidate must have full life project cycle experience in a customer facing environment, as candidate will be required to define the requirements for a Greenfield Data Warehouse environment.

To be considered for this role the candidate must:

• Demonstrate strong requirement elicitation skills, as the successful candidate will be responsible for gathering requirements for the integration of data from multiple stakeholders.
• Strong communications skills with the ability to communicate at all levels of the business from end users, senior technologists, business heads etc.
• Stakeholder management skills as the candidate will be dealing with requirements from multiple stakeholders, which at times can be disparate and conflicting.
• Candidates should have demonstrable experience of process mapping, analysis of data flows and production of business requirements documents.
• 6 Years + experience of business analysis.
• Previous experience of working on a NHS Data Warehouse project, working with high availability data warehousing applications serving multiple business functions, would be ideal.
• PRINCE2 practitioner experience advantageous.

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Title Email and WINTEL 3rd line support analyst
Categories Job
Salary Market rates
Location North London
Job Information

Experienced Email and WINTEL 3rd line support analyst is required for a NHS contract, to provide support for their BAU Data Centre operations.

Based from a North London office, you will work closely with the Data Centre manager in providing 3rd line support to the day to day data centre operations for Email and it’s distributed file systems, ensuring the Data Centre operations can meet agreed SLA’s.

To be considered for this role candidate must:

• Demonstrate implementation experience in a similar IT environment
• Have in depth knowledge of WINTEL technologies Active Directory, SQL, Windows Server 2000, Server 2003 and Server 2008.
• In depth knowledge of Microsoft messaging technologies Exchange Server 2003 and Server 2007.
• Demonstrate strong Windows 2000, 2003 and 2008 administration experience.
• Demonstrate strong Exchange 2003 administration experience
• Have through knowledge of TCP/IP, LAN/WAN technologies
• Minimum 6 years implementation and support experience, gained in the NHS, Public Sector, Consultancies and other large-scale blue chip IT environments.
• Must be MCSE 2000, 2003

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Title RiO Project Manager
Categories Job
Salary Market rates
Location Merseyside
Job Information

A prestigious NHS organisation, Merseyside Trust is looking for an experienced RiO Project Manager to work with service leads and various other stakeholders to ensure the delivery RiO V5 across their organisation. The candidate will be responsible for the full project life cycle from participating in the pre-deployment planning through to working with NHS LSP in the deployment.

The successful RIO Project Manager will be responsible for developing robust, effective & efficient project plans, which complement each other in terms of timescale & deliverables. You will also ensure the Systems Implementation Manager is fully informed of the causes & requirements for re-planning projects & will co-ordinate the deployment of RiO. In addition, you will effectively liaise with counterparts in other organisations & will develop project plans & all associated groups to ensure take-up and ownership of IT systems. NHS and Rio experience are essential for this position.

To be considered for this role candidate MUST:

• Demonstrate strong full life cycle experience in a similar RiO deployment role.
• Have in-depth knowledge of RiO V4 and V5
• Experienced in creating detailed work break down structures to demonstrate delivery components.
• Experienced in resource planning and Matrix managing resources.
• In-depth knowledge of clinical reporting
• Minimum 4 years end to end project life cycle experience, of Business Change, gained in the NHS, Public Sector, Consultancies and other large scale blue chip IT environments.
• MUST be PRINCE 2 Practitioner or PMI qualified
• Full responsibility of managing RAID logs on a daily basis.
• Experienced reporting skills at governance level of highlight reports, RAG status and exception planning.
• Strong communication skills and a strong ability to implement effective project controls within projects.
• Strong communications skills with the ability to communicate at all levels of the business from end users, senior technologists, business heads etc.
• 2 Years NHS Experiences is essential.

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Title Experience project Co-ordinator
Categories Job
Salary £150-200 depending on experience
Start Date 2011-03-01
Location Sheffield
Job Information

Experienced project co-ordinator is required contract, to assist the client in the delivery of a Desktop Refresh project.

Based from a Sheffield office the candidate will work closely with the Programme Management Office to deliver a Desktop Refresh project to four of its primary stakeholders; this will involve delivering an encrypted desktop image to 4500+ desktops and laptops. The primary task will be to co-ordinate deployment activities for the deployment of the new desktop image.

To be considered for this role the candidate must:

• MUST Demonstrate Project Co-ordination experience in a similar Desktop Deployment role.
• Demonstrate exposure to a wide range of technology implementation experience, covering WINTEL, NETWORKS (Routers, Switches, Firewalls), VMWARE, CITRIX, Data Centres, Data Warehousing, Safe Boot, Microsoft BDD (Business Desktop Deployment) etc.
• Minimum 2 years end to end project life cycle experience, of infrastructure and desktop deployment projects, gained in the NHS, Public Sector, Consultancies and other large scale blue chip IT environments.
• Previous experience of working across multiple business streams in a Transformation Programme.
• Have experience of managing project RAID logs.
• Experience of updating and project plans and schedules.
• Strong communications skills with the ability to communicate at all levels of the business from end users, senior technologists, business heads etc.
• Preferable candidates will have a strong delivery and implementation background as well as a recognised project management qualification, such as PRINCE2, and be degree educated.
• Must be PRINCE2 foundation or PMI qualified.
• ITIL V2 or V3 qualification would be advantageous.

This role will suit an individual, who has a flexible attitude to work, has a visionary approach to projects, takes ownership of situations, finds solutions and has hunger and motivation to thrive in a challenging and demanding team environment.

Apply Now



Title Communications Manager
Categories Job
Salary £00-£400 per day depending on experience
Start Date 2011-03-28
Location North London
Job Information

Experienced Communications Manager is required for a NHS contract, to take lead of their existing communication channels across all projects and business areas.

Based from a North London office, the candidate will work closely with the Programme Management Office (PMO) and other business leads in ensuring all communication activities support the delivery of both business and individual project objectives. The role will require the candidate to develop a communications framework for the client and lead in all communications elements across business and projects functions as required.

To be considered for this role the candidate must:

• Demonstrate a proven track record in a similar role within an IT environment.
• Demonstrate the implementation of a communication framework\strategy at a previous engagement.
• Have 4 + years of communications consultant experience
• Strong communications skills with the ability to communicate at all levels of the business from end users, senior technologists, business heads etc.
• Demonstrate proven skills in planning and task prioritisation.
• Have strong stakeholder interaction and management skills.
• Have a strong understanding project management methodologies PRINCE2 or PMI
• Knowledge ITIL V2 or V3 would be advantageous.

This role will suit an individual, who has a flexible attitude to work, takes ownership of situations, finds solutions and has a hunger and motivation to thrive in a challenging and demanding team environment.

Apply Now